Welcome to UNCOVER Madeira Island!
By applying for and using the UNCOVER Madeira Island Membership Card ("the Card"), you agree to these Terms & Conditions.
The Card provides access ONLY to:
Events organized directly by UNCOVER Madeira Island
Discounts from official partners displaying the UNCOVER partner logo
UNCOVER Madeira Island community networking events
The Card does NOT provide access to public venues, transport, or any other services.
Section 1: Eligibility & Purpose
Age Requirement
Members must be 18 years or older at the time of application. No exceptions.
What the Card Provides
The Card grants access exclusively to:
Events organized by UNCOVER Madeira Island (September-December and February-May)
Discounts from official partners (listed on our website, valid full 12 months)
UNCOVER Madeira Island community networking events
What the Card Does NOT Provide:
Student ID, transport pass, or residency permit
Access to public venues or third-party facilities
Guaranteed entry to any specific event
Personal Use Only
The Card is personal and non-transferable. Only the registered cardholder may use it. Sharing, lending, or altering the Card results in immediate termination.
Validity
12 months from the issuance date.
Eligibility
Available only to persons 18 years or older who are:
Erasmus+ and similar mobility students in Madeira
Full-degree international students at Madeira higher education institutions
Trainees or interns in recognized Madeira programs
Volunteers in recognized international programs in Madeira
Proof documents are required at the application.
Membership Fee
One-time payment required at application. Non-refundable. Current rate displayed on website; may change only for new applicants.
Replacement Fee
10 euro administrative fee for lost, stolen, or damaged Cards.
Section 2: Application Process
Online Application Required
Submit via website form with:
Full name, date of birth (must prove age 18 or older), nationality, phone, email
Eligibility proof documents
Current photo
Verification
Approval within 48 hours (business days only). Under-18 or incomplete applications are rejected immediately.
Payment
One-time membership fee due at application. Online payment only.
One Card Per Person
No multiple Cards permitted.
Section 3: Validity & Renewal
12-Month Term
Expires exactly 12 months from issuance.
Event Seasons
Events organized September-December and February-May. No events guaranteed in other months. No refunds or extensions for off-season periods.
Partner Discounts
Valid full 12 months at official partners (see partner listing on website) regardless of event seasons.
No Auto-Renewal
New application and new one-time fee required for continued membership.
Expired Cards Invalid
Cannot be used after the expiration date.
Section 4: Usage Rules
Exclusive Access
Card valid only for:
UNCOVER Madeira Island events
Official partner discounts (partners display UNCOVER logo)
UNCOVER community networking
Digital Cards and Entry
Digital Cards are valid only via the official UNCOVER app with verified login. Some events require QR code entry via the app. A physical card alone is insufficient for these events.
Partner Discounts
Available full 12-month Card validity. Each partner page specifies the exact discount, redemption method, and restrictions. Subject to:
Partner opening hours
Partner booking requirements
Partner capacity limits
Event Access
Membership provides access to all UNCOVER events, subject to:
Capacity limits (first-come, first-served registration)
Event-specific conditions
Health and transport requirements
Transportation
Some events include transport (marked "TRANSPORT PROVIDED"). Others require members to arrange and pay for their own transportation. Check event details.
Health Disclosure
Members must inform UNCOVER Madeira Island of relevant health conditions before registering for activities requiring fitness, swimming, hiking, or similar. Failure to disclose results in denied participation.
Photo and Video Consent
Members consent to UNCOVER using their photos and videos taken at events or activities for marketing and social media purposes. Opt-out by emailing [info@weareuncover.com].
Insurance
UNCOVER Madeira Island provides no insurance coverage unless the partner explicitly states coverage for the co-organized event. Members are responsible for their own health, travel, and accident insurance.
Cancellation Policy
If UNCOVER cancels an event: Full refund of event participation fee paid, minus non-refundable payment processor fees (typically 3 to 5 percent).
If the member cancels event participation:
Cancellation more than 72 hours before the event's scheduled start time: 75 percent refund of the event participation fee paid, minus non-refundable payment processor fees.
Cancellation less than 72 hours before the event's scheduled start time, or no-show: No refund of any kind.
All refunds are processed within 14 days to the original payment method. Membership fees are never refunded under any circumstances.
Capacity Limits
Events have fixed participant limits. Registration closes when full. Organization not responsible for missed events due to full capacity.
Section 5: Member Responsibilities
Members Must:
Check all event details (date, time, location, capacity, transport, health requirements) before registering
Register for events before the capacity is reached
Attend registered events on time with a card (or a valid QR code)
Disclose health conditions for applicable activities
Follow all event instructions from staff or volunteers
Keep contact information updated
Report lost or stolen Cards within 24 hours
Arrange own transport unless marked "transport provided."
Organization Not Responsible if Members:
Missed events because they failed to check the details
Arrive late or at the wrong location or time
Do not meet event requirements (age, fitness, equipment, health)
Fail to register before capacity limits
Lack required insurance
Prohibited Actions
Members must not, in relation to UNCOVER Madeira Island, its staff, volunteers, partners, or events:
Share, lend, or misuse the card
Harass, abuse, or threaten staff, volunteers, or other members
Damage property
Publish defamatory, false, or seriously damaging content
Deliberately support such content online by liking, reacting positively, re-posting, sharing, or forwarding posts, comments, stories, or videos that a reasonable person would recognize as seriously harming UNCOVER Madeira Island's reputation or its staff, volunteers, or partners
Participate in online groups, chats, or campaigns whose main purpose is to attack UNCOVER Madeira Island
Use the organization name or logo inappropriately
Social media guidance is available on our website. Permitted: Honest, fact-based feedback through official channels (email, website form).
Communication
Official notices are sent to the registered email address. WhatsApp updates are not guaranteed. Members must check their email regularly.
Section 6: Termination
Immediate Termination For:
Card misuse or sharing
Harassment or abuse of staff, volunteers, or members
Defamatory statements or deliberate online support (likes, shares, reactions) for defamatory or seriously damaging content about UNCOVER Madeira Island, staff, volunteers, or partners
Criminal behavior
Fraudulent application
Age verification failure (under 18)
Process:
Written notice via email
Card immediately invalid
Must return the physical Card within 7 days
No refunds upon termination
Terminated Cards cannot be transferred, sold, or used under any circumstances. Any attempt voids all benefits permanently
Appeal: Written appeal within 7 days to [info@weareuncover.com]. Response within 7 days.
Section 7: Liability and Force Majeure
No Liability For:
Missed events due to capacity limits or members' failure to check details
Partner service issues
Transport delays or cancellations
Event injuries (members participate at their own risk)
Lack of member insurance
Technical issues during registration
Cancellations due to weather, government restrictions, partner insolvency, or unforeseen events (force majeure)
Members Responsible For:
Checking event details, transport, and health requirements
Personal insurance
Event compliance and behavior
Section 8: Data Protection
Personal data used for membership, events, and partners as permitted by GDPR. Newsletters sent; unsubscribe link included.
Data retention: Membership records are kept 5 years post-expiration for legal and compliance purposes. Contact [info@weareuncover.com] for access or deletion requests.
Section 9: Changes
Terms, benefits, or communication channels may change. Website or email notice provided. Effective 14 days later. Continued use equals acceptance.
Section 10: Governing Law
Portuguese law applies. Madeira courts have exclusive jurisdiction. English version controls.